1.1 By using the Befriendyourself.com.au services, you represent and warrant that:
- You have the legal capacity and authority to agree to the terms and conditions of these Terms of Service;
- You hereby confirm that you are at least 21 years of age.
(c) All registration information you submit is accurate and truthful;
1.3 All befriendyourself.com.au users are bound by confidentiality and will handle any given information with the outmost care
2.1 For the online program befriendyourself.com.au uses ClickMeeting webinar tool which is a secure and confidential.
2.2 Use of these Services requires a computer, webcam and internet access connected through an internet service provider with a web browser.
2.3 Users are responsible for making all arrangements necessary for to ensure access to the ClickMeeting webinar tool. Users are also responsible for ensuring that all persons who access the Website through an Internet connection or use your account are aware of these Terms and that they comply with them.
3.1 Befriendyourself.com.au may revise these Terms at any time by updating this posting. Users should check this Website regularly to review the current Terms, because the at all-time current Terms are binding on Users.
4.1 The Content on the Website is provided for general information purposes only and is intended to be complimentary but not in any way to be a substitute for professional advice or treatment. Nor should the content be relied upon for the diagnosis or treatment of a mental or medical condition. If Users seek such advice or treatment Users should consult a licensed practitioner or a doctor. Individuals with urgent medical problems should immediately seek medical advice and/or treatment from a general practitioner.
4.2 You agree, confirm and acknowledge that you are aware of the fact that the online group program provided by befriendyourself.com.au is not a complete substitute for a face-to-face examination and/or session by a licensed qualified professional. Furthermore, we strongly recommend that you will consider seeking advice by having an in-person appointment with a licensed and qualified professional.
4.3 Please note that online group program service is intended to be complementary to medical evaluation, treatment or normal consultation rather than a substitute. Not all problems or conditions are suited for online therapy and coaching.
5.1 Customer Care is extremely important to Befriendyourself.com.au and therefore, in the event that Users are dissatisfied with a program facilitated through this Website, Users are encouraged to lodge a formal complaint. Please note that any complaints must be filed in writing by using the “Contact” page on the Website, giving full details required by Befriendyourself.com.au to substantiate the claim, including the date, payment method.
5.2 Any complaints must be filed within 24 hours of dissatisfied session occurred in order to be valid complaint. If a complaint is filed later than 24 hours of the dissatisfied incident occurred the complaint is deemed too late and thereby befriendyourself.com.au is not obligated to respond to the complaint.
5.3 Befriendyourself.com.au will immediately investigate any timely and appropriately filed complaints, and without undue delay notify the user of the outcome of the investigation by the preferred method of communication expressed.
6.1 Befriendyourself.com.au may at sole discretion terminate or suspend the User’s right to use the Website and the use of the services immediately by notifying the User in writing (including by email) if the User is in material breach of these Terms
7.1 Online program participants who wish to record an online program session are required to seek permission from the lecturer prior to the commencement of the session.
7.2 Online program participants are only permitted to use a recorded session for their own personal study and are not permitted to reproduce or distribute the recording to any other party through any other medium, including social media or online posting/communication.
8.1. Users are responsible for payment in full for any Befriendyourself.com.au group programs.
8.2 A person is not registered for this program until the completed registration is received and program payment has been processed.
8.3 The subscription service is pre-paid via PayPal service or similar online payment method available on Befriendyourself.com.au
8.4 A tax receipt and confirmation of your registration will be issued via email to your nominated email address within 7 days of receipt of payment.
8.5 You may transfer your registration to another attendee. Notification of a transfer including the transferee’s full name and email address must be received in writing 7 days prior of commencement of the program.
9.1 In the event befriendyourself.com.au needs to cancel the workshop, then a full refund will be made of any registration fee paid by an attendee. Befriendyourself.com.au will not be responsible for any cost other than any payment made by you for program registration.
10.1 befriendyourself.com.au is committed to maintaining your trust, values your privacy and recognizes the sensitivity of your personal information. We work toward protecting the privacy of users of our website.
10.2 Information we may collect from Users
Befriendyourself.com.au may collect and process the following data about Users:
Information that you provide by filling in forms on Befriendyourself.com.au.com (Website). This includes information such as your name, gender, address, date of birth, phone number, email information provided at the time of registering to use the Website, subscribing to Befriendyourself.com.au’s service, posting material or requesting further services. Befriendyourself.com.au may also ask You for information when You report a problem with the Website.
10.3 If You contact Befriendyourself.com.au, we may keep a record of that correspondence.